This Privacy Policy explains how Patricia Fraga Alvares, PA ("we," "us," "our") collects, uses, and protects information when you use patriciaalvares.com (the "Site"). We serve clients in the United States and Brazil, and we aim to comply with applicable laws including the Brazilian General Data Protection Law (LGPD) and relevant U.S. privacy laws.
1. Information we collect
Information you provide: name, email, phone, and any message you submit through our contact or property-inquiry forms.
Automatically collected: IP address, browser and device data, pages viewed, and general on-site activity, via cookies and similar technologies.
Bot-protection data: Cloudflare Turnstile processes limited technical signals to verify you are not a bot.
2. How we use information
To respond to your inquiries and provide real estate services.
To operate, secure, and improve the Site.
To comply with legal and professional obligations.
We do not sell your personal information.
3. Legal bases (LGPD)
Where LGPD applies, we process personal data based on your consent, the need to respond to your request, our legitimate interests in operating the Site, and compliance with legal obligations.
4. Cookies
The Site uses cookies for functionality, security, and, where applicable, analytics. A cookie banner lets you acknowledge their use. You can control cookies through your browser settings; disabling some may affect Site functionality.
5. Third-party services
Google Maps (Google LLC) — provides the interactive property, area and neighborhood maps. Google Maps sets its own cookies and receives your IP address when a map loads, and Google may collect and process that data under its own privacy policy. It is treated as non-essential: no map is loaded until you either accept non-essential cookies or enable that individual map. Enabling an individual map turns on Google Maps only and does not enable analytics or any other non-essential cookies.
Cloudflare Turnstile — bot protection on forms.
[Analytics provider, if any] — usage measurement.
These providers process data under their own privacy policies.
6. Sharing of information
We share personal data only with: our affiliated brokerage (Florida Realty Investments) as needed to provide services; service providers acting on our behalf; and authorities where required by law. We do not sell personal data.
7. Data retention
We keep personal data only as long as needed to fulfill the purposes described here or as required by law, after which it is deleted or anonymized.
8. Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, to withdraw consent, and to data portability. Brazilian users have these rights under LGPD. To exercise them, contact us at privacy@patriciaalvares.com.
9. Data security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure.
10. Children
The Site is not directed to children under 18, and we do not knowingly collect their personal data.
11. International transfers
Your data may be processed in the United States. Where required, we take steps to ensure adequate protection for cross-border transfers, including for users in Brazil.
12. Changes
We may update this Policy. The "Effective date" above reflects the latest version.
13. Contact / data controller
Patricia Fraga Alvares, PA — Florida Realty Investments
3451 Technological Ave, Ste 11, Orlando, FL 32817
Privacy requests: privacy@patriciaalvares.com · (407) 219-6229